At Submarine Hotels, your comfort and satisfaction are our top priorities. Whether you have questions about our accommodations, need assistance with a reservation, or want to plan a special event, our dedicated team is ready to help.
Contact Information
Phone Numbers
Main: +255 763 395181
Email Addresses
General: info@submarinehotelsltd.co.tz
Operating Hours
Front Desk: 24/7
Concierge: 6:00 AM - 11:00 PM
Reservations: 8:00 AM - 10:00 PM
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Frequently Asked Questions
Check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.
Yes, we offer complimentary luxury shuttle service to and from the airport. Please contact our concierge at least 24 hours in advance to arrange transportation.
We offer free cancellation up to 48 hours before your scheduled arrival. Cancellations within 48 hours will incur a charge equivalent to one night's stay. Special event periods may have different cancellation policies.
Yes, we are pet-friendly! We welcome dogs and cats up to 50 pounds. A pet fee of $75 per stay applies, and we offer special amenities for your furry companions. Please inform us in advance if you'll be traveling with a pet.
Yes, our hotel is fully accessible with wheelchair-accessible rooms, ramps, elevators, and other facilities designed for guests with disabilities. Please contact us in advance so we can ensure your specific needs are met.